Contact us
Whether you are choosing a watch, checking an order, raising an after-sales question, or applying to consign, this is where to reach us.
Last updated 2026-10-10
Operated by Vanby
Details still being completed
The fields below are being finalised before we publish this document formally. For anything urgent, please reach us through the contact page.
- Operating entity
- Registration number
- Registered address
- Support email
- Governing law and forum
- After-sales time limit
Choosing a watch or a transaction question
You do not need an account to ask. Tell us your budget, how you intend to use the watch, or your specific question, and a watch advisor will get in touch.
Orders and after-sales
Order progress, payment and shipping status, and after-sales requests and outcomes can all be viewed and submitted yourself once signed in, with the whole process on record.
Consign with us
If you have watches you would like us to authenticate and sell, submit a consignor application. Once approved, you can list watches.
Operating entity and applicable information
Brand Vanby
Operating entity To be confirmed
Registration number To be confirmed
Registered address To be confirmed
Support email To be confirmed
Governing law and forum To be confirmed
After-sales time limit To be confirmed
Support response time 1 business day
Last updated 2026-10-10